This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FF does not open external links if not already running

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by zeroknight

ff107
ff107
more options

Hello, since recently when I click on links in external programs like mail or shortcuts, etc... Firefox starts up but does not open the link. If Firefox is already running the links open normally. I never had this issue before and I have it on my 2 computers. Firefox is synced to both computers but different OS. (no problems on ios) I tried to disable all extension : no change.

I am on MAC OS 12.6.3 or 13.3.1 Firefox 117.0

Hello, since recently when I click on links in external programs like mail or shortcuts, etc... Firefox starts up but does not open the link. If Firefox is already running the links open normally. I never had this issue before and I have it on my 2 computers. Firefox is synced to both computers but different OS. (no problems on ios) I tried to disable all extension : no change. I am on MAC OS 12.6.3 or 13.3.1 Firefox 117.0

Modified by ff107

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Could be about this longstanding bug on Mac when you open an external link when Firefox is not running.

  • 1818194 - Tab does not open when clicking on link in external application and Firefox is closed

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

zeroknight
zeroknight
more options

This should be fixed in the latest Nightly (Bug 1850828). It would be super helpful if you could install it and test to confirm that it works.