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Firefox tabs crashing

  • 3 replies
  • 1 has this problem
  • 25 views
  • Last reply by chiyaonu

chiyaonu
chiyaonu
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My Firefox tab crashes often. I eventually need to reboot Firefox. My Windows 11 patches is always up to date and I did system checkups often. I cleared cache files too.

My Firefox tab crashes often. I eventually need to reboot Firefox. My Windows 11 patches is always up to date and I did system checkups often. I cleared cache files too.

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Tab crashes (Gah. Your tab just crashed) can be hard to troubleshoot in case you do not get the crash reporter like possibly in this case.

Anything in the Web Console or in the Browser Console that looks relevant?

chiyaonu
chiyaonu Question owner
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bp-3c2dfb1c-1b36-4d59-b82b-7a40c0230917 9/17/2023, 1:47 PM View bp-3955566b-56ad-4b9b-a3c1-2928a0230918 9/18/2023, 9:02 AM View bp-2a2e5acd-b976-43f5-83c7-007b30230918 9/18/2023, 9:02 AM View bp-803c4eb2-b56b-4456-87cc-6a8570230918 9/18/2023, 9:02 AM View bp-189bfb86-7c87-4cfd-983c-f81ca0230918 9/18/2023, 9:02 AM View