This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird is not downloading my email from Earthlink, although it says it is!

  • 1 reply
  • 0 have this problem
  • 10 views
  • Last reply by Matt

more options

I desperately need to download my email from Earthlink. Thunderbird is not doing it.

I desperately need to download my email from Earthlink. Thunderbird is not doing it.

All Replies (1)

more options

Does it say downloading one or two etc of some number? If so disable or uninstall your antivirus for normal operation.