This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

To disable total messages count

  • 12 replies
  • 3 have this problem
  • 3 views
  • Last reply by sfhowes

more options

Please explain how to disable total messages count to the right of every folder and subfolder? It's not about unread messages. Can't find this option, however I had enabled it earlier...

Please explain how to disable total messages count to the right of every folder and subfolder? It's not about unread messages. Can't find this option, however I had enabled it earlier...
Attached screenshots

Chosen solution

There is a three dot menu just to right of the New Message button with that option. If you are not seeing that, click view>folders>folder pane header.

Read this answer in context 👍 2

All Replies (12)

more options

Chosen Solution

There is a three dot menu just to right of the New Message button with that option. If you are not seeing that, click view>folders>folder pane header.

more options

david said

There is a three dot menu just to right of the New Message button with that option. If you are not seeing that, click view>folders>folder pane header.

You have helped me, thanks! Is there any other way to get this feature?

more options

Not that I'm aware of.

more options

david said

There is a three dot menu just to right of the New Message button with that option. If you are not seeing that, click view>folders>folder pane header.

Could you please repeat what option should I find to disable total unread message count in separate folders (now these are All Mail, Spam, Trash)?

more options

Currently, the option shows read and unread. Click the three dots to the right of the 'new message' button to set that.

more options

david said

Currently, the option shows read and unread. Click the three dots to the right of the 'new message' button to set that.

But it is disabled...

more options

I am confused. Your screenshot shows that no counts are shown, as you indicated you wanted.

more options

david said

I am confused. Your screenshot shows that no counts are shown, as you indicated you wanted.

Oh I'm sorry! I have understood - my recently added e-mail box has not been synchronized completely while I turned to you, thus some messages in some folders were marked as unread :) Thank you for paying attention :)

more options

david said

I am confused. Your screenshot shows that no counts are shown, as you indicated you wanted.

Well... I made a wrong conclusion in previous message. See screenshots attached below. This is what I have now.

Modified by solarscream

more options

You might try closing and restarting TB. Otherwise, I have not seen this and cannot duplicate it.

more options

david said

You might try closing and restarting TB. Otherwise, I have not seen this and cannot duplicate it.

I have tried this already, and there is still the issue. All folders are synchronized as TB shows... P.S. This issue is only for GMail account. The second account TB linked with (not GMail) works well...

Modified by solarscream

more options

The total number in a folder can be hidden by clicking the 3-dot icon. The number of unread can be hidden only with css:

https://support.mozilla.org/en-US/questions/1426787#answer-1609463