This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Access to secure websites

  • 1 reply
  • 0 have this problem
  • 17 views
  • Last reply by zeroknight

more options

Whenever I use Firefox to access banking or health insurance websites nothing loads properly. I have to use another browser to get the sites to work. These sites always seem to work on Microsoft Edge. Is there a security setting in Firefox that is preventing these secure sites from working? I do use the NoScript and Adblock Plus extentions but if I turn them off and reload the page, it still will not load. Thanks.

Whenever I use Firefox to access banking or health insurance websites nothing loads properly. I have to use another browser to get the sites to work. These sites always seem to work on Microsoft Edge. Is there a security setting in Firefox that is preventing these secure sites from working? I do use the NoScript and Adblock Plus extentions but if I turn them off and reload the page, it still will not load. Thanks.

All Replies (1)

more options

Try Clear cookies and site data from the padlock icon in the address bar and do a hard refresh by holding down the Shift key while clicking the refresh button.