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Search not including results in the junk folder

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  • Last reply by sfhowes

spotnag
spotnag
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I have emails in the junk folder which when running the top level 'ctrl + k' search function is only geting emails from the inbox folders and is missing the emails in the junk folder. To get them i have to go into the junk folder, click on quick filter and search there, where they then show up.

How do i enable the search function to use all folders, inboxes, sent and junk.

I have emails in the junk folder which when running the top level 'ctrl + k' search function is only geting emails from the inbox folders and is missing the emails in the junk folder. To get them i have to go into the junk folder, click on quick filter and search there, where they then show up. How do i enable the search function to use all folders, inboxes, sent and junk.

Chosen solution

Right-click the Junk folder, Properties, check the box to include in Global Search.

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Right-click the Junk folder, Properties, check the box to include in Global Search.