Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Webmail no longer workis

  • 1 reply
  • 0 have this problem
  • 7 views
  • Last reply by zeroknight

whumphrey000
whumphrey000
more options

I used to be able to access my email with previous versions of Firefox but cannot anymore. When I attempt to sign in it just goes back to sign in page. I have to use another browser to access my email. Is it possible to go back to a previous version of firefox?

I used to be able to access my email with previous versions of Firefox but cannot anymore. When I attempt to sign in it just goes back to sign in page. I have to use another browser to access my email. Is it possible to go back to a previous version of firefox?

All Replies (1)

zeroknight
zeroknight
more options

Try clearing cookies and disabling Tracking Protection for the site.

Does it still happen in Troubleshoot Mode?