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Mail Delivery Failed. 550. Message rejected

  • 1 reply
  • 1 has this problem
  • 26 views
  • Last reply by david

Maurie Louis
Maurie Louis
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I need to figure out how to resolve this because I'm getting 100s of them. Will somebody please call me at [removed phone# from public support forum]

I use Thunderbird to pull emails received by info@lwv-kitsao.org that is hosted on Bluehost that uses Webmail I think. I use filters on Thunderbird to forward the pulled emails to the appropriate person. I am one received some of these forwarded emails. I get some just fine but others keep resulting in what I've copied below.

I look forward to hearing from you.

Maurie Louis [removed email from public]

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: 

 [edited] @comcast.net
   host eig-west.smtp.a.cloudfilter.net [34.217.196.71]
   SMTP error from remote mail server after end of data:
   550 xxxIqaozn5ZLUxxxIq4NiM - <info@lwv-kitsap.org> message rejected AUP#SNDR
I need to figure out how to resolve this because I'm getting 100s of them. Will somebody please call me at [removed phone# from public support forum] I use Thunderbird to pull emails received by info@lwv-kitsao.org that is hosted on Bluehost that uses Webmail I think. I use filters on Thunderbird to forward the pulled emails to the appropriate person. I am one received some of these forwarded emails. I get some just fine but others keep resulting in what I've copied below. I look forward to hearing from you. Maurie Louis [removed email from public] --------------- This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: [edited] @comcast.net host eig-west.smtp.a.cloudfilter.net [34.217.196.71] SMTP error from remote mail server after end of data: 550 xxxIqaozn5ZLUxxxIq4NiM - <info@lwv-kitsap.org> message rejected AUP#SNDR

Modified by James

All Replies (1)

david
david
  • Top 10 Contributor
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This appears to me as a message rejected by receiving server because it cannot be sure of the legitimacy of the sender. This is not uncommon for self-hosted email, such as bluehost and other web hosting companies. You might address this by using a secure setting for sending the messages, but it may require asking Bluehost to investigate the DKIM and SPF settings for the account. This is not something that Thunderbird (or any other email client) can address.