This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Facebook issues

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Terry

Nate
Nate
more options

I would like to make Firefox the default browser on my iMac but for some reason it refuses to load my home page on Facebook. I can get to the general Facebook page and login and see the news feed but when I try to go directly to my wall or home page, it gives me the message "This page isn't available right now. This may be because of a technical error that we're working to get fixed. Try reloading this page." I have tried clearing the cache to no avail. Anyone else have this issue or a possible solution?

I would like to make Firefox the default browser on my iMac but for some reason it refuses to load my home page on Facebook. I can get to the general Facebook page and login and see the news feed but when I try to go directly to my wall or home page, it gives me the message "This page isn't available right now. This may be because of a technical error that we're working to get fixed. Try reloading this page." I have tried clearing the cache to no avail. Anyone else have this issue or a possible solution?
Attached screenshots

All Replies (1)

Terry
Terry
more options

If clearing the cache doesn't work try then deleting Cookies. Use the Inspector (ctl+shft+i > the Storage tab). If that doesn't work, try right-clicking the site in History then Forget about this site. Make sure you have a backup record of your user name and password before doing that because they will be forgotten also.

https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_remove-a-single-website-from-your-history

If none of those fixes the issue, try restarting in troubleshoot mode.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons