This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird stop receiving emails from optmum after update to 102.15.0 from 102.14.0 . Went back to older version and lost all my emails prior to 7/2/2023

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

more options

Is Mozilla aware that after update 102.15.0 Thunderbird no longer receives emails from optonline.net and when you go back to ver 102.14.0 you lose all your saved emails prior to 7/2/2023 which I guess is the date of the update. Can you fix this issue with 102.15.0 ? If not can you tell how i can restore my emails that were stored on ver 102.14.0 prior to 7/2/2023?

Is Mozilla aware that after update 102.15.0 Thunderbird no longer receives emails from optonline.net and when you go back to ver 102.14.0 you lose all your saved emails prior to 7/2/2023 which I guess is the date of the update. Can you fix this issue with 102.15.0 ? If not can you tell how i can restore my emails that were stored on ver 102.14.0 prior to 7/2/2023?

All Replies (1)

more options

What are the server settings? Try mail.optonline.net on 995, SSL/TLS, normal password, email address for User Name. Same for outgoing smtp except port 465.

http://forums.mozillazine.org/viewtopic.php?f=39&t=3113301

Downgrading TB is not recommended. The last 102 version is here.