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Email threading

  • 2 replies
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  • Last reply by pg_78

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Hi This morning, when I wasn't at the computer, my emails suddenly all changed! To explain, I keep my emails in date order with the latest received emails at the bottom of the list. When I came back to the computer, 5 unconnected emails from different recipients had all 'threaded' under one email recipient - they are all from dates in September, October and November now listed in the middle of todays received emails. Using the help topic 'Ignoring Threads' didn't help, as when I clicked on the View menu I only have submenus - Toolbars/Layout/Folders - no Threads menu. If I right click on any of the messages, clicking on either Ignore Thread or Ignore Subthread, makes no difference. I have done an Alt Print Screen, but can't save that as a .jpeg in order to attach it - is there some other way I can send a copy? Thanks in advance for your help! Sue Minns

Hi This morning, when I wasn't at the computer, my emails suddenly all changed! To explain, I keep my emails in date order with the latest received emails at the bottom of the list. When I came back to the computer, 5 unconnected emails from different recipients had all 'threaded' under one email recipient - they are all from dates in September, October and November now listed in the middle of todays received emails. Using the help topic 'Ignoring Threads' didn't help, as when I clicked on the View menu I only have submenus - Toolbars/Layout/Folders - no Threads menu. If I right click on any of the messages, clicking on either Ignore Thread or Ignore Subthread, makes no difference. I have done an Alt Print Screen, but can't save that as a .jpeg in order to attach it - is there some other way I can send a copy? Thanks in advance for your help! Sue Minns

Chosen solution

For anyone reading this, I have finally resolved the issue. Rather than clicking on the hamburger icon, whilst highlighting the appropriate inbox, click on view/sort by/ and changed threaded to unthreaded. I still don't understand why Tbird randomly changed the settings, which I have had for years, but at least at the moment, it is undoable!

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Chosen Solution

For anyone reading this, I have finally resolved the issue. Rather than clicking on the hamburger icon, whilst highlighting the appropriate inbox, click on view/sort by/ and changed threaded to unthreaded. I still don't understand why Tbird randomly changed the settings, which I have had for years, but at least at the moment, it is undoable!

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Also relevant to this, note that prior to version 115.8.0 there was a bug where folders reverted to threaded on being compacted: https://bugzilla.mozilla.org/show_bug.cgi?id=1725127

Upgrading to 115.8.0 or above should resolve that.