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I do not see messages in the preview pane at all (win10)

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by Wayne Mery

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I have not been able to see messages in the preview pane since the last update!

I have not been able to see messages in the preview pane since the last update!

Modified by Wayne Mery

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last update = which version number?

Start Thunderbird in Troubleshoot mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem go away?