This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

thunderbird disconnecting from gmail connecting to yahoo

ibrownharrogate
ibrownharrogate
more options

I have used thunderbird 115 with gmail for some time, happily.

I have had to leave gmail as I supplied the wrong password and stupidly had not set up an alternative email as backup or protection.

I have adopted yahoo, reluctantly, and can get it to work but don't like its interface and wish to integrate thunderbird with yahoo as I did with gmail.

Problem is when I try to send an email from thunderbird it sends me to log in to gmail which, of course, I cannot do. How do I break this connection with gmail and create a new, robust one with yahoo or is that not possible?

If I delete and reinstall thunderbird would that help and would it find my contacts and old email files?

Treat me gently please, as you can see I am out of my depth and flailing!

I have used thunderbird 115 with gmail for some time, happily. I have had to leave gmail as I supplied the wrong password and stupidly had not set up an alternative email as backup or protection. I have adopted yahoo, reluctantly, and can get it to work but don't like its interface and wish to integrate thunderbird with yahoo as I did with gmail. Problem is when I try to send an email from thunderbird it sends me to log in to gmail which, of course, I cannot do. How do I break this connection with gmail and create a new, robust one with yahoo or is that not possible? If I delete and reinstall thunderbird would that help and would it find my contacts and old email files? Treat me gently please, as you can see I am out of my depth and flailing!

All Replies (4)

david
david
  • Top 10 Contributor
more options

Generally, reinstalling solves nothing and can introduce its own problems. My thought would be to click 'account settings' and scroll down left side to see if that gmail account still exists. My next thought is to, from same pane, click the outgoing server SMTP pane to view the details of your SMTP server to insure that it is set to Yahoo and not to gmail.

ibrownharrogate
ibrownharrogate Question owner
more options

Thank you for your swift and supportive response, David.

I see now that I was being thrown by the screen headed "google" (what has it to do with them?) asking for a password and offering the old address "ibrownharrogate@gmail.com".

When I plucked up courage and changed this address to my existing yahoo account and entered the password I received a verification code that I duly entered.

Next a screen again headed "google" (what has it to do with them?) asking for my phone number which was rejected "There was a problem verifying your phone number".

What was the problem? I am not at all clear what to do next.

david
david
  • Top 10 Contributor
more options

Posting a screenshot of your server settings may help. Have you verified that the gmail account has been deleted? This URL may assist: https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo

ibrownharrogate
ibrownharrogate Question owner
more options

I followed earlier advice and checked that gmail hade been removed from settings and yahoo was present.

There was an encouraging sign that thunderbird and yahoo were talking to each other despite my phone not being validated then I got the offending message again.

I see it comes from "https://accounts.google.com/_/bscframe"

What is triggering this? It rather looks as if thunderbird and yahoo talk satisfactorily until this message appears and not thereafter.