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location discrepancy

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  • Last reply by nbx427

nbx427
nbx427
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Hello,

I recently purchased a VPN for my laptop. I bought a designated IP address set to Toronto, Canada. However, Firefox shows my location in Japan.

In my communications with VPN server they believe since whatsmyipaddress shows me where my VPN says it should, but FF shows me in Japan, the problem may be a leak at your end. When I created this account today and set my country to Canada (as suggested by PIA), closed everything and rebooted my computer I had hoped to see Canada (en) when I began a search. However, it still shows Japan.

I value my privacy on all devices and turning off location is the first thing I do. I'm now wondering if FF is getting this location from Windows.

Any assistance is most appreciated. Thank you,

Hello, I recently purchased a VPN for my laptop. I bought a designated IP address set to Toronto, Canada. However, Firefox shows my location in Japan. In my communications with VPN server they believe since whatsmyipaddress shows me where my VPN says it should, but FF shows me in Japan, the problem may be a leak at your end. When I created this account today and set my country to Canada (as suggested by PIA), closed everything and rebooted my computer I had hoped to see Canada (en) when I began a search. However, it still shows Japan. I value my privacy on all devices and turning off location is the first thing I do. I'm now wondering if FF is getting this location from Windows. Any assistance is most appreciated. Thank you,

Chosen solution

Sorry, I don't know how to delete this question. After I posted it, I searched for location issues with Windows. And there it was: others with a Japan location issue. The settings were set where they should be but I also saw a setting for VPN and that's where I added my designated IP address. Closed everything again, did a reboot, and now FF shows me where it should. cheers,

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nbx427
nbx427 Question owner
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Chosen Solution

Sorry, I don't know how to delete this question. After I posted it, I searched for location issues with Windows. And there it was: others with a Japan location issue. The settings were set where they should be but I also saw a setting for VPN and that's where I added my designated IP address. Closed everything again, did a reboot, and now FF shows me where it should. cheers,