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Email Sending Errors

  • 5 replies
  • 0 have this problem
  • 9 views
  • Last reply by david

thu1990
thu1990
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Dear Mozilla Support team,

I hope this email finds you well. I am writing to inform you about an issue I am currently experiencing with my email account. While I am able to sign in and receive emails without any problems, I am unable to send emails.

Below, you will find my email configuration settings. Could you please review them and let me know if there is any issue or if I need to make any adjustments?

Please provide me with information via email at thu@globalvision.ch and thuha4210@gmail.com. In case I don't receive it.

Thank you for your prompt attention to this matter.

Best regards,

Dear Mozilla Support team, I hope this email finds you well. I am writing to inform you about an issue I am currently experiencing with my email account. While I am able to sign in and receive emails without any problems, I am unable to send emails. Below, you will find my email configuration settings. Could you please review them and let me know if there is any issue or if I need to make any adjustments? Please provide me with information via email at '''thu@globalvision.ch''' and '''thuha4210@gmail.com'''. In case I don't receive it. Thank you for your prompt attention to this matter. Best regards,
Attached screenshots

All Replies (5)

david
david
  • Top 10 Contributor
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You did not say what error message you are getting.

thu1990
thu1990 Question owner
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Yes, I encountered an error while sending an email and my password is correct. Can anyone help me with how to fix it? Thank you.

david
david
  • Top 10 Contributor
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Please post a screenshot of the SMTP server for the account. That is at account settings, scroll down left side to 'Outgoing servers SMTP'

thu1990
thu1990 Question owner
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Hello David, is it the 'Outgoing servers SMTP' you told me? Please have a look at this printscreen. Thank you.

david
david
  • Top 10 Contributor
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I don't know. You might try setting port to 587 an authentication to STARTTLS.