This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't play videos on windows 7

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by jonzn4SUSE

more options

I can not play videos on websites using windows 7. Also, FF has become very slow to open.

I can not play videos on websites using windows 7. Also, FF has become very slow to open.

All Replies (2)

more options

Examples please... Post a similar screenshot so we can see your computer specs. see screenshot My laptop is about 10yrs old. How about yours?

Modified by jonzn4SUSE

more options

This works for me. see screenshot