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Cannot send emails

  • 2 replies
  • 0 have this problem
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  • Last reply by Patrick

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I receive emails okay but I cannot send out messages. Any suggestions?

I receive emails okay but I cannot send out messages. Any suggestions?

All Replies (2)

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Hi,

Sorry to hear about that issue! What web client/email service are you using?

Also, if you can tell us what operating system you are using, and the current version of your browser, that might help with diagnosis.

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I have Spectrum/Charter and my operating system is Mac OS Sonoma 14.2.1 The browser is Thunderbird 115.6.1