This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird sending messages

  • 3 replies
  • 0 have this problem
  • 10 views
  • Last reply by david

Thomas Lally
Thomas Lally
more options

I had to reinstall Thunderbird when I lost my hard disc. So far, I've got Thunderbird linked with roadrunner- spectrum to download messages but can't send messages. I talked to Spectrum and they said all my setting for output are correct. What do I do now? Tom L. "Tlally@nycap.rr.com"

I had to reinstall Thunderbird when I lost my hard disc. So far, I've got Thunderbird linked with roadrunner- spectrum to download messages but can't send messages. I talked to Spectrum and they said all my setting for output are correct. What do I do now? Tom L. "Tlally@nycap.rr.com"

All Replies (3)

david
david
  • Top 10 Contributor
more options

If you post your SMTP server settings, someone here may have suggestions.

Thomas Lally
Thomas Lally Question owner
more options

Incoming server webmail.spectrum.net port 993

Outgoing server webmail.spectrum.net port 587

Also tried."mail.twc.net" on both no good

david
david
  • Top 10 Contributor
more options

I am no guru on spectrum, but please try mobile.charter.net for both . Also, the complete SMTP setup itself is often the problem, such as whether SSL/TLS or STARTTLS or OAUTh2 or complete email address, etc. That is why we routine ask for the complete setup information. Let me know how the charter server goes. We have some experts here on spectrum, and I hope they see the thread.