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Firefox will not load websites

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by zeroknight

owzatagain
owzatagain
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All of a sudden (started today) Firefox will not load ANY websites, except Mozilla/firefox websites. All previous bookmarks, links, and typed in addresses do not load. No changes to virus protection, browser, or any other updates. Other browsers (chrome, opera) work fine.

All of a sudden (started today) Firefox will not load ANY websites, except Mozilla/firefox websites. All previous bookmarks, links, and typed in addresses do not load. No changes to virus protection, browser, or any other updates. Other browsers (chrome, opera) work fine.

Chosen solution

Does it still happen in Troubleshoot Mode?

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

Download the latest vc_redist.x64 and vc_redist.x86 files.

You need to reboot the computer.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

zeroknight
zeroknight
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Chosen Solution

Does it still happen in Troubleshoot Mode?