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Viewing the Filter Log

jerrylcanterbury
jerrylcanterbury
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When I click Message Filters and then Filter Log, I do not actually see the filter log, only a check box to enable it, which is already checked (see attached screenshot).

How do I view the log from this point?

I am running 115.7.0 (64-bit) on Windows.

Thanks in advance for assistance.

When I click Message Filters and then Filter Log, I do not actually see the filter log, only a check box to enable it, which is already checked (see attached screenshot). How do I view the log from this point? I am running 115.7.0 (64-bit) on Windows. Thanks in advance for assistance.
Attached screenshots

Chosen solution

You need to look underneath the Mail or ImapMail folders for each account.

Read this answer in context 👍 1

All Replies (6)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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The filter log is known to have a performance issue. It has probably gotten large enough that the display fails.

You will want to start fresh - use your OS file browser to find the underlying file for that account and delete it. filterlog.html

jerrylcanterbury
jerrylcanterbury Question owner
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Thanks Wayne. I was unable to find filterlog.html either through searching in Windows Explorer or manually looking through the Thunderbird folder in Program Files.

christ1
christ1
  • Top 25 Contributor
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You need to look in your Thunderbird profile folder. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-do-i-find-my-profile

jerrylcanterbury
jerrylcanterbury Question owner
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christ1, thanks for that.

I found the profile folder. There is no filter log in it (see attached screenshot).

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

You need to look underneath the Mail or ImapMail folders for each account.

jerrylcanterbury
jerrylcanterbury Question owner
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Found it! Now I can see why a particular message is being sent to the spam folder when it shouldn't be. Thanks.