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Emails with attachments not saving to the Sent box

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by Matt

pauric.brophy
pauric.brophy
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Mozilla has suddenly stopped saving emails with attachments to the Sent box. Emails without attachments are being saved to the Sent box as usual. Could you suggest how to reset the system to allow emails with attachments to be also saved?

Thank you.

Mozilla has suddenly stopped saving emails with attachments to the Sent box. Emails without attachments are being saved to the Sent box as usual. Could you suggest how to reset the system to allow emails with attachments to be also saved? Thank you.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Please provide results for the following test on your system

  1. Does Thunderbird work as expected in Thunderbird troubleshooting mode?
  2. Does Thunderbird work as expected with your OS started in safe mode with Networking. Instructions for each operating system: Windows 10/11, Windows 8, Windows 7, OSX