This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla/Firefox is not updating New Email address

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by Vanessa

more options

Several have tried to help me but it's not working. I have entered and saved my new email address and it is showing. However Firefox Relay is using my old email address instead of the new one. How can I delete the old email address? So frustrating this browser has become. Thanks.

Several have tried to help me but it's not working. I have entered and saved my new email address and it is showing. However Firefox Relay is using my old email address instead of the new one. How can I delete the old email address? So frustrating this browser has become. Thanks.

All Replies (2)

more options

This is not relay support. You need to go here. ---> https://support.mozilla.org/en-US/questions/new/relay

more options

Ok, let me rephrase...Firefox/Mozilla is still using my old email address even though I have changed it.