This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox update trashed my settings, including add-ons, history, bookmarks.

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by Paul

jake7363
jake7363
more options

As per the subject, I can no longer restore all of my settings after this last update. I guess it's time to explore other options. Mozilla is nowhere as good as it used to be. That's progress. Low-paid interns and shoddy support help to influence.

As per the subject, I can no longer restore all of my settings after this last update. I guess it's time to explore other options. Mozilla is nowhere as good as it used to be. That's progress. Low-paid interns and shoddy support help to influence.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi Jake

Does this support article help?:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update