This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error Firefox :(

  • 3 replies
  • 0 have this problem
  • 3 views
  • Last reply by cor-el

jasime
jasime
more options

Hey everyone,

I've been encountering a persistent error with Firefox, and I'm hoping someone here might have a solution. Whenever I try to open Firefox, I keep getting an error message that says "Secure Connection Failed" for certain websites. It's really frustrating because it's preventing me from accessing important sites. I've tried clearing my cache and cookies, but the issue persists. Has anyone else experienced this problem, and if so, how did you resolve it?

Thanks in advance for any help you can provide!

Hey everyone, I've been encountering a persistent error with Firefox, and I'm hoping someone here might have a solution. Whenever I try to open Firefox, I keep getting an error message that says "Secure Connection Failed" for certain websites. It's really frustrating because it's preventing me from accessing important sites. I've tried clearing my cache and cookies, but the issue persists. Has anyone else experienced this problem, and if so, how did you resolve it? Thanks in advance for any help you can provide!

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Can you show the issue and provide steps to replicate? Did you try Firefox in Safe Mode? What version of Firefox are you running?

Modified by jonzn4SUSE

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Also, can you close the other 2 questions about the same issue?

https://support.mozilla.org/en-US/questions/1439888 https://support.mozilla.org/en-US/questions/1439887

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you have the option to inspect the certificate ?

Can you attach a screenshot?