This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird Primary Password

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by david

mbpbonsai
mbpbonsai
more options

I have forgotten my Thunderbird Primary Password how do I reset it so I can get email again?Thanks ! Mike

I have forgotten my Thunderbird Primary Password how do I reset it so I can get email again?Thanks ! Mike

All Replies (1)

david
david
  • Top 10 Contributor
more options

This is the most recent fix for that for which I am aware:

Go to tools>Developertools>error console - enter this text 

   openDialog("chrome://pippki/content/resetpassword.xhtml")

- the Reset button should appear. All passwords for accounts will be deleted