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shortcuts Won't Open

  • 2 replies
  • 0 have this problem
  • 34 views
  • Last reply by Paul

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When I add a shortcut to the desktop, it won't open

The ones I already created and was using daily, quit working.

Abby help is greatly appreciated

When I add a shortcut to the desktop, it won't open The ones I already created and was using daily, quit working. Abby help is greatly appreciated

All Replies (2)

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I've tried deleting cache, data, the whole app, reinstalling

Problem still exists.

Only now I've lost all my daily used and needed shortcuts on several pages. This now is a major hardship that I can't reverse or recover.

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Hi

I am going to close this thread as it appears to be a duplicate of:

https://support.mozilla.org/en-US/questions/1441620