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Cannot get email

PIZZAFOUNDRY
PIZZAFOUNDRY
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MacOS Catalina - Tbird, latest update, was working fine for months up until this morning. I have my primary email account set up as well as a few gmail accounts. The gmail accounts got new mail but my primary did not.

I switched to a new user account on the Mac and set up a tbird there using Imac. That works just fine, so I know my isp is working correctly.

Long and short, I restored my profile back to last night 5pm but that didn't fix. I tried restoring back to a week ago, no go. Then I restored the entire ~/Library/Thunderbird folder, no go.

Finally just created a new imac account which is reading emails now just fine but it's using up too much isp server space so I want to go back to the POP arrangement as before, using the previous profile. Are there other bits to restore to besides ~/Library/Thunderbird?

MacOS Catalina - Tbird, latest update, was working fine for months up until this morning. I have my primary email account set up as well as a few gmail accounts. The gmail accounts got new mail but my primary did not. I switched to a new user account on the Mac and set up a tbird there using Imac. That works just fine, so I know my isp is working correctly. Long and short, I restored my profile back to last night 5pm but that didn't fix. I tried restoring back to a week ago, no go. Then I restored the entire ~/Library/Thunderbird folder, no go. Finally just created a new imac account which is reading emails now just fine but it's using up too much isp server space so I want to go back to the POP arrangement as before, using the previous profile. Are there other bits to restore to besides ~/Library/Thunderbird?

Chosen solution

Everything is in the profile, all accounts and messages and settings.

Read this answer in context 👍 0

All Replies (2)

david
david
  • Top 10 Contributor
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Chosen Solution

Everything is in the profile, all accounts and messages and settings.

PIZZAFOUNDRY
PIZZAFOUNDRY Question owner
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Working now. I removed the imap account and then created a new pop account. After moving all my message sub-folders into it, I removed the old pop account. Now everything works fine again... so something in that old account was hosed. What I still don't understand is, why didn't it work even after I restored the profile from a week-old backup that certainly was working a week ago. Weird.