This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

duplicate mails

  • 5 replies
  • 0 have this problem
  • 28 views
  • Last reply by Matt

petra.cosic
petra.cosic
more options

Greeting,

I have a problem with duplicate mails on one of the mail accounts (IMAP). Each email comes in three copies. How can I solve the problem?

Thank you in advance

Greeting, I have a problem with duplicate mails on one of the mail accounts (IMAP). Each email comes in three copies. How can I solve the problem? Thank you in advance

All Replies (5)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Is that three copies in Three folders?

petra.cosic
petra.cosic Question owner
more options

No, three copies in sam folder, INBOX.

I tried reinstalling Thunderbid, but three copies still come up

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

did you try repairing the folder? Right click, select properties and then the repair button.

petra.cosic
petra.cosic Question owner
more options

yes but every time i get a message The operation failed because another operation is using the folder. Wait for the operation to complete and then try again.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Try this procedure and see if it makes things better. https://support.mozilla.org/en-US/kb/rebuilding-global-database