This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

On Firefox 124.0.2, when I click a download link, Firefox doesn't download the file.

  • 2 replies
  • 1 has this problem
  • 41 views
  • Last reply by neutronJK

neutronJK
neutronJK
more options

On Firefox 124.0.2 (on Ubuntu 22.04.4 LTS), when I click a download link on a web page, Firefox doesn't download the file. I tried disabling all add-ons, but that did nothing. However, I found that when I deselect "Ask you where to save the files" in the browser's Settings and then click the link, it downloads the file to my Downloads folder. Can someone please point me in the right direction to find a solution for this?

On Firefox 124.0.2 (on Ubuntu 22.04.4 LTS), when I click a download link on a web page, Firefox doesn't download the file. I tried disabling all add-ons, but that did nothing. However, I found that when I deselect "Ask you where to save the files" in the browser's Settings and then click the link, it downloads the file to my Downloads folder. Can someone please point me in the right direction to find a solution for this?

Chosen solution

The file picker requires a portal: 

sudo apt install xdg-desktop-portal-gtk
Read this answer in context 👍 1

All Replies (2)

zeroknight
zeroknight
more options

Chosen Solution

The file picker requires a portal: 

sudo apt install xdg-desktop-portal-gtk
neutronJK
neutronJK Question owner
more options

Thank you for the information, zero. You were correct.