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Unable to sync firefox Android with Desktop due to missing Sync Menu Item

  • 3 replies
  • 1 has this problem
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  • Last reply by Paul

Ava E
Ava E
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According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowehere to be found.

I am using the current version of fire fox and am using the same smail on both devices.

I tried using using the QR scanner from the dialogue box in the firefox keyboard, however that only brings up a "Did you use the system camera? You must pair from within the Firefox app." display.

The option is still missing from the menu.

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowehere to be found. I am using the current version of fire fox and am using the same smail on both devices. I tried using using the QR scanner from the dialogue box in the firefox keyboard, however that only brings up a "Did you use the system camera? You must pair from within the Firefox app." display. The option is still missing from the menu.

All Replies (3)

Paul
Paul
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Hi

If you open the Firefox for Android menu from the home screen, do you see your name or email address listed in the menu options?

Ava E
Ava E Question owner
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The issue was resolved; the problem was not the browser but my impatience. Thank you for responding regardless and sorry for wasting your time.

Paul
Paul
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No problem, glad to hear it is okay.