This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

thunderbirds "get messages" un responsive.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Wayne Mery

george
george
more options

top - left "get messages". either the button or on the account right click and get messages.

its been one or 2 days now that i press either and also on TWO DIFFERENT PC running win 10 and 115.9.0 version and nothing happens! doesnt get any messages. dont even get the Checking notification on the bottom left. auto message retrieve doesnt work either no matter the time period. its like i am clicking on empty space... a while after, just by itself, it starts downloading again.

top - left "get messages". either the button or on the account right click and get messages. its been one or 2 days now that i press either and also on '''TWO DIFFERENT PC''' running win 10 and 115.9.0 version and nothing happens! doesnt get any messages. dont even get the Checking notification on the bottom left. auto message retrieve doesnt work either no matter the time period. its like i am clicking on empty space... a while after, just by itself, it starts downloading again.

All Replies (2)

george
george Question owner
more options

so, i tried to update everything just in case. reached 115.10.0 64bit version. if i click on the button, every now and then it keeps working. if i let go for longer periods it somehow falls asleep and even though there is visible "click", no response.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

115.10.1 is available at Help > About. Also try it with Windows started in safe mode