This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to remove the popup survey that shows up on new tab open

  • 2 replies
  • 0 have this problem
  • 2 views
  • Last reply by zeroknight

Hari Haran
Hari Haran
more options

Please help remove this crap survey each that shows up for each new tab, Not sure who does such things

Best, Hari

Please help remove this crap survey each that shows up for each new tab, Not sure who does such things Best, Hari
Attached screenshots

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
zeroknight
zeroknight
more options

Disable "Recommend features as you browse" in settings.