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Mozilla Thunderbird

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

Victor
Victor
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My Thunderbird email program stopped receiving and sending my emails approximately 2-3 days ago.

My email server is ATT. I have spoken to them today for hours and my Thunderbird email is still not working. They forced me to update my ATT password and my email is working elsewhere (like on Yahoo mail). But its not working on my Thunderbird.

ATT provided me updated information (IMAP and SMTP) info that I changed. But still not working.

I recall this occurring 6 years ago and ATT had me to enter a 12 digit code for my Thunderbird password. It was funky but it worked. It was not my ATT password, but hey, it worked. Now having the same problem.

I'm pretty sure I've messed up this info trying to correct it. No idea how to get it going again. Can you help?

My Thunderbird email program stopped receiving and sending my emails approximately 2-3 days ago. My email server is ATT. I have spoken to them today for hours and my Thunderbird email is still not working. They forced me to update my ATT password and my email is working elsewhere (like on Yahoo mail). But its not working on my Thunderbird. ATT provided me updated information (IMAP and SMTP) info that I changed. But still not working. I recall this occurring 6 years ago and ATT had me to enter a 12 digit code for my Thunderbird password. It was funky but it worked. It was not my ATT password, but hey, it worked. Now having the same problem. I'm pretty sure I've messed up this info trying to correct it. No idea how to get it going again. Can you help?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Remove the entries from Saved Passwords, generate a new secure mail key on the AT&T site, restart TB, enter the key when asked for a password.

https://www.att.com/support/article/dsl-high-speed/KM1010523/