We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

change primary email address

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by cor-el

mcmiller@iinet.net.au
mcmiller@iinet.net.au
more options

I need to change the primary email address of my mozilla account as my provider has ceased providing email services

I need to change the primary email address of my mozilla account as my provider has ceased providing email services

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you can't access the primary email address, your only option is to create a new Mozilla Account with an email address you can confirm.

You can add a secondary email address and confirm this email address. Once this new email address has been confirmed, you can make the secondary email address your primary email address.