This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to restore firefox settings and bookmarks after Windows corrupted and deleted user profile?

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by BB

BB
BB
more options

I restarted my Windows 11 laptop and got error message about user profile. Restarted again and looks like it was corrupted so deleted my my user profile and Firefox config and bookmarks are gone!

Still have all the files just a new user profile and the old one is gone?

Any help how to get Firefox bookmarks back would be much appreciated

I restarted my Windows 11 laptop and got error message about user profile. Restarted again and looks like it was corrupted so deleted my my user profile and Firefox config and bookmarks are gone! Still have all the files just a new user profile and the old one is gone? Any help how to get Firefox bookmarks back would be much appreciated

All Replies (2)

BB
BB Question owner
more options

Crickets...

BB
BB Question owner
more options

Crickets...

Looks like firefox has deleted all my info again... my user profile was smashed by Windows and Chrome survived but firefox is blank and lost all my info!!!!!!!!!!!!!!!!!!!!!\