This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot make account with Yahoo in Thunderbird

  • 3 replies
  • 0 have this problem
  • 9 views
  • Last reply by david

stantona
stantona
more options

Cox dumped all of COX email onto Yahoo. I have used Thunderbird for years but now I cannot set up my Yahoo account in Thunderbird. We were allowed to keep the COX address. Possibly the @cox.net is confusing the software. Are there instructions for doing this? Thanks, Alex stantona@cox.net

Cox dumped all of COX email onto Yahoo. I have used Thunderbird for years but now I cannot set up my Yahoo account in Thunderbird. We were allowed to keep the COX address. Possibly the @cox.net is confusing the software. Are there instructions for doing this? Thanks, Alex stantona@cox.net

All Replies (3)

david
david
  • Top 10 Contributor
more options

Possibly, one of these two URLs will have the information you seek:

https://www.cox.com/residential/support/coxnet-email-transitioning-to-yahoo.html https://support.mozilla.org/en-US/questions/1446501#answer-1651121

stantona
stantona Question owner
more options

Thank you David. Indeed one of the replies under residential support helped. I find it difficult to understand why Yahoo and Cox made it so difficult. Neither were prepared for the transition. Thank you again.

david
david
  • Top 10 Contributor
more options

I was pleased to assist. :)