This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed. Please ask a new question if you need help.

cintinuing to try to get secure mail key into thunderbird

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by Matt

mskinsey
mskinsey
more options

Just heard from David who advised not to enter the secure key until asked. After the automatic opening cycle when thunderbird seems to be trying to get out, there is a window in which you can put your password. That is where I have put it (twice). Is this not the place.? Or the timing?

Just heard from David who advised not to enter the secure key until asked. After the automatic opening cycle when thunderbird seems to be trying to get out, there is a window in which you can put your password. That is where I have put it (twice). Is this not the place.? Or the timing?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I am locking this as a duplicate of https://support.mozilla.org/en-US/questions/1450362

Please continue the discussion there.