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Videos do not play in Firefox

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by jonzn4SUSE

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No videos on any platform will play when I try to open them in Firefox. They are forever stuck on the thumbnail image of the video, and nothing happens when I hit play. I've had this happen a couple times and was able to resolve before by installing updates and uninstalling my Mozilla VPN, but this time nothing has worked. I've tried pretty much every solution I could find online:

  • Updating Firefox
  • Updating my computer
  • Running in Incognito
  • Running in troubleshooting mode
  • Allowing autoplay
  • Disabling hardware acceleration
  • Disabling addons
  • Clearing cache and data
  • Enabling/disabling DRM content
  • Installing Windows Media Pack

I'm running Windows 10, and videos seem to work fine in Edge, if that makes any difference.

No videos on any platform will play when I try to open them in Firefox. They are forever stuck on the thumbnail image of the video, and nothing happens when I hit play. I've had this happen a couple times and was able to resolve before by installing updates and uninstalling my Mozilla VPN, but this time nothing has worked. I've tried pretty much every solution I could find online: * Updating Firefox * Updating my computer * Running in Incognito * Running in troubleshooting mode * Allowing autoplay * Disabling hardware acceleration * Disabling addons * Clearing cache and data * Enabling/disabling DRM content * Installing Windows Media Pack I'm running Windows 10, and videos seem to work fine in Edge, if that makes any difference.

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Windows Home or Pro? What security software are you running? Post proof of the issue and provide links.

Helpful?

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Here's a few sites that work for me. see screenshot

Helpful?

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