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Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

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  • 14 have this problem
  • Last reply by Kiki

gworgan
gworgan
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I'm getting this error when I try to bring up Firefox. What do I do now?

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

I'm getting this error when I try to bring up Firefox. What do I do now? Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

All Replies (1)

Kiki
Kiki
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Hi gworgan,

This is a known issue caused by a corrupted installation after a failed update. The workaround is to uninstall and then re-install Firefox to fix this issue while our team is working on a more permanent fix. You shouldn't lose any data if you download the full installer from our official source.

So sorry for taking a long time to get back here with an actual resolution.

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