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My phone is stolen - is there a way i can remotely wipe my data off of the FF app?

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Title. I'm aware i can turn off the sync/log out of the account that will further stop my data going into the wrong hands; is there a way i can remotely factory reset the app, basically?

Title. I'm aware i can turn off the sync/log out of the account that will further stop my data going into the wrong hands; is there a way i can remotely ''factory reset'' the app, basically?

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Hi

It will not be possible to clear the data from that copy of Firefox for Android remotely apart from wiping the device. This support article from Google might help:

https://support.google.com/accounts/answer/6160491?hl=en

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