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I keep getting pop up box "please enter your primary password"

  • 1 reply
  • 2 have this problem
  • Last reply by cor-el

JIM454
JIM454
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I have no idea but a pop up box keeps coming up even when logged in Password Required-Mozilla Firefox "please enter your primary password" No idea why hope its not a spammer scam

I have no idea but a pop up box keeps coming up even when logged in Password Required-Mozilla Firefox "please enter your primary password" No idea why hope its not a spammer scam

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you using Sync as this is a possible reason to ask for the Primary Password when you start Firefox ?

Using Sync is a possible reason to ask for the Primary Password at startup. This is because the credentials to login to the Sync account are stored in the Password Manager and you need to enter the Primary Password to unlock the passwords and connect/login to the Sync account.

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