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Unable to SEND emails, or reply, since a couple of weeks. Can still receive.

  • 2 replies
  • 0 have this problem
  • 26 views
  • Last reply by Lex Noyb

Lex Noyb
Lex Noyb
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Since a couple of weeks I am unable to send or reply to emails. The tab 'Outgoing Server (SMTP) Settings' does not show any option to add or edit a password, which is required by my Internet provider. I have checked with them, and all the settings are OK for them, except for the missing password. NB: I did notice, when I checked this tab, it had jumped back to a previous Internet provider's server. I have deleted that. It's more than 9 years since I changed providers, but never had a need to visit this tab after that. Could it be a problem with an update? I am using version 115.5.2 (64 bit) of Thunderbird.

Since a couple of weeks I am unable to send or reply to emails. The tab 'Outgoing Server (SMTP) Settings' does not show any option to '''add or edit a password''', which is required by my Internet provider. I have checked with them, and all the settings are OK for them, except for the missing password. NB: I did notice, when I checked this tab, it had jumped back to a previous Internet provider's server. I have deleted that. It's more than 9 years since I changed providers, but never had a need to visit this tab after that. Could it be a problem with an update? I am using version 115.5.2 (64 bit) of Thunderbird.
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Chosen solution

Problem Solved. I just did another test, after removing those redundant lines, and it asked for my password; all is well again. Remains the question: what caused this problem? An update? Was my account hacked?

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Lex Noyb
Lex Noyb Question owner
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Update: I noticed, when I checked my passwords, there was NO line at all for the SMTP! And I can't see how to add a line for it. BTW: I work with Windowsm 10 Home (fully updated). It would be handy, if that list of required info would be visible while writing this message....just sayin'..

Helpful?

Lex Noyb
Lex Noyb Question owner
more options

Chosen Solution

Problem Solved. I just did another test, after removing those redundant lines, and it asked for my password; all is well again. Remains the question: what caused this problem? An update? Was my account hacked?

Helpful?

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