This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot send an email.

  • 1 reply
  • 1 has this problem
  • Last reply by david

more options

I get this strange message when I try to send an email that says ongoing server - smtp. authentication method in account settings, outgoing server SMPT.

I have Outlook in two other computers and Outlook works fine? Thank you, Jim

I get this strange message when I try to send an email that says ongoing server - smtp. authentication method in account settings, outgoing server SMPT. I have Outlook in two other computers and Outlook works fine? Thank you, Jim

All Replies (1)

more options

Please post a screenshot of your smtp server settings and we'll reply. The recommendation is smtp.office365.com, port 587, STARTTLS, and Oauth2.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.