This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Setting up

  • 1 reply
  • 2 have this problem
  • Last reply by christ1

more options

Hi

I have downloaded Thunderbird and am trying to set it up but I am struggling. I tried to add an additional email address but the SMTP for that email seem to have automatically become the default, which are different to the gmail settings, which is actually my defualt email address. I have tried to switch it back to the gmail settings but I can't get it to send emails, it keeps say the passowrd is wrong.

Please can someone help me with what I need to do to fix the gmail settings so I can receive and send email and also how I properly add an additional email address where I can add different SMTP details that don't affect the main email address for the account.

many thanks

Hi I have downloaded Thunderbird and am trying to set it up but I am struggling. I tried to add an additional email address but the SMTP for that email seem to have automatically become the default, which are different to the gmail settings, which is actually my defualt email address. I have tried to switch it back to the gmail settings but I can't get it to send emails, it keeps say the passowrd is wrong. Please can someone help me with what I need to do to fix the gmail settings so I can receive and send email and also how I properly add an additional email address where I can add different SMTP details that don't affect the main email address for the account. many thanks

Modified by Matt

All Replies (1)

more options

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button ≡, then select Help > More Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.