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Unable to import profile in TB128.0.1esr

  • 2 replies
  • 4 have this problem
  • Last reply by forum4

slipbits
slipbits
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Win10 64-bit TB 128.0.1esr

Attempting to import profile from previous 128.0.1esr version, Tools -> Import... . - Import profile from path (/.../Roaming/Thunderbird/Profiles) fails with "Import failed unexpectedly, more information may be available in the Error Console." -Import profile from zip file (/.../Thunderbird_profile_backup.zip) fails with "Import failed unexpectedly, more information may be available in the Error Console."

Where is the Error Console?

I have tried doing this for the last couple of days with no success. Is there any way to import all data from another Thunderbird installation? This used to work in previous installations.

Win10 64-bit TB 128.0.1esr Attempting to import profile from previous 128.0.1esr version, Tools -> Import... . - Import profile from path (/.../Roaming/Thunderbird/Profiles) fails with "Import failed unexpectedly, more information may be available in the Error Console." -Import profile from zip file (/.../Thunderbird_profile_backup.zip) fails with "Import failed unexpectedly, more information may be available in the Error Console." Where is the Error Console? I have tried doing this for the last couple of days with no success. Is there any way to import all data from another Thunderbird installation? This used to work in previous installations.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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slipbits said
Where is the Error Console?

Ctrl+Shift+J will get you there, or use the menu. ☰> Tools < developer tools > and click in the console tab in the windows that opens.

Note the Ctrl+Shift+J opens only the console part.

Helpful?

forum4
forum4
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Thanks @Matt

I tried to import from a Profile Folder and from a zip file running TB as an administrator. All attempts failed with the same message as I posted. The output from the Error Console is given below. The first posting is when I attempted to import from a Profile Folder, the zip is when I tried to import everything from a zip file, the zip address book/calendar is when I attempted to import only the address book and calendar from a zip file.

One of the things that is puzzling is that during a Profile Folder import, the output messages indicates an attempt to import from a zip file.

I don't know how to proceed. Is this an error on my part?

========= profile input =========

Uncaught (in promise) NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIZipReader.open] 

   _extractZipFile chrome://messenger/content/aboutImport.js:657
   startImport chrome://messenger/content/aboutImport.js:702
   onclick about:import#app:1

aboutImport.js:657 

   startImport chrome://messenger/content/aboutImport.js:705
   AsyncFunctionThrow self-hosted:808
   (Async: async)
   onclick about:import#app:1
========= zip file input =========

aboutImport.js:657 

   startImport chrome://messenger/content/aboutImport.js:705
   AsyncFunctionThrow self-hosted:808
   (Async: async)
   onclick about:import#app:1

NS_ERROR_FAILURE: No directory for uri=jsaddrbook://abook.sqlite AddrBookManager.sys.mjs:281 

   getDirectory resource:///modules/AddrBookManager.sys.mjs:281
   _importAddressBookDatabase resource:///modules/ThunderbirdProfileImporter.sys.mjs:936
   _copyAddressBookDatabases resource:///modules/ThunderbirdProfileImporter.sys.mjs:918
   _importAddressBooks resource:///modules/ThunderbirdProfileImporter.sys.mjs:860
   startImport resource:///modules/ThunderbirdProfileImporter.sys.mjs:123
   InterpretGeneratorResume self-hosted:1417
   AsyncFunctionNext self-hosted:804
   (Async: async)
   startImport chrome://messenger/content/aboutImport.js:715
   InterpretGeneratorResume self-hosted:1417
   AsyncFunctionNext self-hosted:804
   (Async: async)
   onclick about:import#app:1

Uncaught (in promise) NS_ERROR_FAILURE: No directory for uri=jsaddrbook://abook.sqlite 

   getDirectory resource:///modules/AddrBookManager.sys.mjs:281
   _importAddressBookDatabase resource:///modules/ThunderbirdProfileImporter.sys.mjs:936
   _copyAddressBookDatabases resource:///modules/ThunderbirdProfileImporter.sys.mjs:918
   _importAddressBooks resource:///modules/ThunderbirdProfileImporter.sys.mjs:860
   startImport resource:///modules/ThunderbirdProfileImporter.sys.mjs:123
   startImport chrome://messenger/content/aboutImport.js:715
   onclick about:import#app:1

AddrBookManager.sys.mjs:281 

   startImport chrome://messenger/content/aboutImport.js:722
   AsyncFunctionThrow self-hosted:808
   (Async: async)
   onclick about:import#app:1
========= zip file input / address book/calendar =========

NS_ERROR_FAILURE: No directory for uri=jsaddrbook://abook.sqlite AddrBookManager.sys.mjs:281 

   getDirectory resource:///modules/AddrBookManager.sys.mjs:281
   _importAddressBookDatabase resource:///modules/ThunderbirdProfileImporter.sys.mjs:936
   _copyAddressBookDatabases resource:///modules/ThunderbirdProfileImporter.sys.mjs:918
   _importAddressBooks resource:///modules/ThunderbirdProfileImporter.sys.mjs:860
   startImport resource:///modules/ThunderbirdProfileImporter.sys.mjs:123
   InterpretGeneratorResume self-hosted:1417
   AsyncFunctionNext self-hosted:804
   (Async: async)
   startImport chrome://messenger/content/aboutImport.js:715
   InterpretGeneratorResume self-hosted:1417
   AsyncFunctionNext self-hosted:804
   (Async: async)
   onclick about:import#app:1

Uncaught (in promise) NS_ERROR_FAILURE: No directory for uri=jsaddrbook://abook.sqlite 

   getDirectory resource:///modules/AddrBookManager.sys.mjs:281
   _importAddressBookDatabase resource:///modules/ThunderbirdProfileImporter.sys.mjs:936
   _copyAddressBookDatabases resource:///modules/ThunderbirdProfileImporter.sys.mjs:918
   _importAddressBooks resource:///modules/ThunderbirdProfileImporter.sys.mjs:860
   startImport resource:///modules/ThunderbirdProfileImporter.sys.mjs:123
   startImport chrome://messenger/content/aboutImport.js:715
   onclick about:import#app:1

AddrBookManager.sys.mjs:281

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