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Clicked on Suspicious Website

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  • Last reply by Paul

midcapjsb
midcapjsb
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I have a Samsung Galaxy S20FE5G and use the Firefox browser with Google search. While browsing on Firefox, I clicked on a website in my search and a flashing pop up appeared saying the phone has been infected with a virus and to "click here." Obviously I did not click on the pop up since I suspected this was a scam for infection in itself. So I immediately closed all windows/tabs and then turned off my phone. I restarted my phone in safe mode and made sure all the apps were those factory installed or those I installed. I turned it on again to run a scan as suggested by Samsung but found out that the installed Samsung "Device Care" did NOT have a scan function for viruses. I checked Firefox to see if there was a message or warning and saw none. Then I turned my phone off again.

3 BIG Questions: 1. What should I do? 2. Should I be concerned? 3. Should I change all my passwords? If so, then the problem is I need to use my phone for 2 factor ID and I would need to turn it on again in normal mode.

(FYI I used the guide in this article: https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-smart-manager-application-to-check-for-malware-or-viruses/ to determine the steps I took so far. )

I have a Samsung Galaxy S20FE5G and use the Firefox browser with Google search. While browsing on Firefox, I clicked on a website in my search and a flashing pop up appeared saying the phone has been infected with a virus and to "click here." Obviously I did not click on the pop up since I suspected this was a scam for infection in itself. So I immediately closed all windows/tabs and then turned off my phone. I restarted my phone in safe mode and made sure all the apps were those factory installed or those I installed. I turned it on again to run a scan as suggested by Samsung but found out that the installed Samsung "Device Care" did NOT have a scan function for viruses. I checked Firefox to see if there was a message or warning and saw none. Then I turned my phone off again. 3 BIG Questions: 1. What should I do? 2. Should I be concerned? 3. Should I change all my passwords? If so, then the problem is I need to use my phone for 2 factor ID and I would need to turn it on again in normal mode. (FYI I used the guide in this article: '''https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-smart-manager-application-to-check-for-malware-or-viruses/ to determine the steps I took so far. )

All Replies (1)

Paul
Paul
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  • Top 10 Contributor
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Hi

That website is likely to be a scam - more likely to be malware than to prevent it. The solution is really easy - I recommend that you clear your browsing history. This support are should help:

https://support.mozilla.org/en-US/kb/clear-your-browsing-history-firefox-android

Helpful?

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