This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla tab crash

  • 4 replies
  • 0 have this problem
  • Last reply by Manuelp4

more options

Mozilla tab keeps crashing (especially at YouTube) I was wondering if someone can help me find out why!

like tell me how to show the log or something to identify what is doing the crash.

Thank you in advance!

Mozilla tab keeps crashing (especially at YouTube) I was wondering if someone can help me find out why! like tell me how to show the log or something to identify what is doing the crash. Thank you in advance!

All Replies (4)

more options

Any help? today whole mozilla crashed with the same error :

FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_xul.dll!Unknown

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

Helpful?

more options

Oh wow, this place is dead  :(

Another tab crash today:

MODULE_NAME: xul IMAGE_NAME: xul.dll FAILURE_BUCKET_ID: BREAKPOINT_80000003_xul.dll!Unknown

I am hoping someone sees this and help me!

Helpful?

more options

You need to post your recent crash report links from about:crashes with bp- as perhaps then somebody may be able to figure out potential causes of the crashes.

https://support.mozilla.org/en-US/kb/mozillacrashreporter

Helpful?

more options

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.