Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Forgotten email password

  • 1 reply
  • 2 have this problem
  • Last reply by david

jactrythall
jactrythall
more options

I have forgotten my thunderbird password

I have forgotten my thunderbird password

All Replies (1)

david
david
  • Top 10 Contributor
more options

If you are referring to the Primary Password, here is the solution: 

Choose Tools -> Developer Tools > Error Console, paste the expression: 
  openDialog("chrome://pippki/content/resetpassword.xhtml")  
  and press the Evaluate button. That will open a dialog asking you if you want to reset your password. If Evaluate is not seen, press enter key. When prompted, press the Reset button.

Doing this also removes all account passwords.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.