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can't send emails

  • 2 replies
  • 0 have this problem
  • Last reply by NoahSUMO

johnaforster
johnaforster
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My isp is virgin media and I use Mozilla for browsing and emails. I have been with them for many years but recently I found that although I am receiving emails I can't send them . I get this message.

Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication Required (VM401). Please verify that your email address is correct in your account settings and try again.

My isp is virgin media and I use Mozilla for browsing and emails. I have been with them for many years but recently I found that although I am receiving emails I can't send them . I get this message. Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication Required (VM401). Please verify that your email address is correct in your account settings and try again.

All Replies (2)

david
david
  • Top 10 Contributor
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please post a screenshot of your SMTP server pane and maybe we can offer suggestions.

Helpful?

NoahSUMO
NoahSUMO
  • Top 25 Contributor
  • Moderator
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David, the user posted the screenshot in a new thread:

Trying to redirect him back here.

Helpful?

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