This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails are corrupted, just come with "----_com.sonymobile.email_660493172259368--"

more options

Emails are coming in (from Gmail) with the correct subject line, but the body says

"----_com.sonymobile.email_660493172259368--"

When I view source, there is a long block of Hex, several pages long and then "---_com.sonymobile.email_660493172259368--" at the end

They are fine via google gmail.

How do I fix this?

Emails are coming in (from Gmail) with the correct subject line, but the body says "----_com.sonymobile.email_660493172259368--" When I view source, there is a long block of Hex, several pages long and then "---_com.sonymobile.email_660493172259368--" at the end They are fine via google gmail. How do I fix this?

Chosen solution

You most likely experience the folder corruption problem described in this bug. https://bugzilla.mozilla.org/show_bug.cgi?id=1890230

Try to repair the affected folder(s). Right-click the folder - Properties - Repair Folder

Read this answer in context 👍 1

All Replies (4)

more options

What is your Thunderbird version? What is your account type - POP or IMAP?

Helpful?

more options

Thanks Chris... sorry, I should have posted that detail.

I am using IMAP. The Thunderbird Version is 128.1.0esr (64-bit) OS is Windows 11

Helpful?

more options

Chosen Solution

You most likely experience the folder corruption problem described in this bug. https://bugzilla.mozilla.org/show_bug.cgi?id=1890230

Try to repair the affected folder(s). Right-click the folder - Properties - Repair Folder

Helpful?

more options

That worked, Thanks

Modified by stephanaalceramics

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.